Privacy Policy
Last updated: March 15, 2026
1. Introduction
Vortexscope, Inc. ("Vortexscope," "we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our analytics platform.
2. Information We Collect
We collect information you provide directly (name, email, company, payment details), information collected automatically (IP address, browser type, pages visited, event data via cookies and similar technologies), and information from third-party integrations you authorize.
3. Cookies & Tracking Technologies
We use essential cookies required for platform operation, analytics cookies (first-party) to improve our service, and preference cookies to remember your settings. You may decline non-essential cookies via our cookie banner or browser settings. We do not sell cookie data to third parties.
4. How We Use Your Information
We use collected data to provide and improve our services, send transactional and product communications, process payments, ensure platform security, and comply with legal obligations. We do not sell your personal data to third parties.
5. Data Retention
We retain account data for the duration of your subscription plus 90 days. Event data is retained according to your plan tier (12–36 months). Billing records are retained for 7 years as required by law. You may request deletion at any time.
6. GDPR & CCPA Rights
If you are located in the European Economic Area or California, you have the right to access, correct, delete, and port your personal data. You may also object to processing or withdraw consent at any time. Submit requests to [email protected]. We respond within 30 days.
7. Third-Party Processors
We share data with trusted sub-processors (cloud hosting, payment processing, customer support) under strict data processing agreements. A full list of sub-processors is available upon request. We do not share data with advertising networks.
8. Contact
For privacy inquiries: [email protected] · 340 Pine Street, Suite 800, San Francisco, CA 94104.